Welcome to Rush Routes Travel
Effective Date: 22 September 2025
At Rush Routes Travel, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or interact with our website.
Business Name: Rush Routes Travel
Address: 11A Cedar Street, Thomastown VIC 3074, Australia
Email: info@rushroutestravels.com.au
Phone / WhatsApp: 0426 412 359
We may collect the following information:
Personal Information: Name, email address, phone number, billing information, passport and visa details, and travel preferences.
Travel Information: Booking details, itinerary, special requests, and payment information.
Technical Data: IP address, browser type, device information, cookies, and usage data from our website.
Communication Information: Records of correspondence with our customer support team, including emails, calls, and messages.
Your information is used to:
Facilitate flight, hotel, and holiday package bookings.
Provide personalized travel services and recommendations.
Process payments, invoices, and refunds.
Send updates, promotions, and special offers (with your consent).
Improve our website, services, and customer experience.
Comply with legal obligations and prevent fraud or unauthorized activities.
We may share your information with:
Service Providers: Airlines, hotels, travel partners, and payment gateways to deliver booked services.
Third-Party Partners: For promotional offers or to enhance our services, with strict privacy agreements.
Legal Authorities: When required by law, to comply with regulations or respond to legal claims.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Data is stored securely in compliance with the Australian Privacy Principles.
While we strive to protect your data, no online transmission or storage method is completely secure.
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information where legally permissible.
Opt out of receiving marketing communications at any time.
Withdraw consent for processing your personal data (where applicable).
To exercise any of these rights, contact us at info@rushroutestravels.com.au or via WhatsApp at 0426 412 359.
Our website may use cookies and similar technologies to:
Enhance website functionality and performance.
Analyze traffic and usage patterns.
Deliver personalized content and advertisements.
You can manage or disable cookies through your browser settings, though this may affect website functionality.
As Rush Routes Travel serves customers globally, personal data may be transferred and processed outside Australia. We ensure such transfers comply with applicable data protection laws and maintain appropriate safeguards.
Our services are not directed at children under 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date. Your continued use of our services constitutes acceptance of the updated policy.
For any questions, concerns, or complaints regarding this Privacy Policy:
Email: info@rushroutestravels.com.au
Phone / WhatsApp: 0426 412 359
Address: 11A Cedar Street, Thomastown VIC 3074, Australia
This Privacy Policy works hand-in-hand with the Terms and Conditions, ensuring your customers feel secure and informed.
